Legal

Privacy Policy

Last updated: May 2026

1. Who We Are

Edge Engineering (Pty) Ltd ("Edge Engineering", "we", "us", or "our") is a structural and civil engineering firm registered in South Africa, with offices at Bedfordview, Gauteng. We operate the website at www.edgeengineering.co.za.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or engage with us, in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA).

2. Information We Collect

We collect personal information only when you voluntarily provide it to us. This includes:

  • Contact enquiries: Your name, email address, phone number, company name, and the details of your project or enquiry when you submit our contact form or reach us by phone, email, or WhatsApp.
  • Usage data: Anonymised information about how you use our website, collected via Google Analytics (page views, session duration, general location by region). No personally identifiable information is collected through analytics.
  • Cookies: We use a single analytics cookie (Google Analytics) to understand how our website is used. No advertising or tracking cookies are used. See Section 7 below.

We do not collect sensitive personal information (as defined in POPIA) and we do not collect payment information through this website.

3. How We Use Your Information

We use the personal information you provide solely to:

  • Respond to your engineering enquiry or project request
  • Provide a fee proposal or project assessment
  • Manage the ongoing relationship and project engagement
  • Comply with our legal and professional obligations as a registered engineering practice

We do not use your personal information for marketing without your explicit consent, and we do not sell or share your information with third parties for commercial purposes.

4. Legal Basis for Processing

We process your personal information on the basis of your consent (where you have ticked the consent checkbox on our contact form or explicitly contacted us) and where processing is necessary to respond to your enquiry or fulfil a contract for professional engineering services.

5. How We Store and Protect Your Information

Your personal information is stored securely and accessed only by authorised Edge Engineering staff involved in your project. We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or disclosure.

We retain your information for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law or our professional obligations as a registered engineering practice.

6. Your Rights Under POPIA

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information (subject to any overriding legal or professional obligations)
  • Object to the processing of your personal information
  • Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact us at info@edgeengineering.co.za or call 082 785 1414.

7. Cookies

Our website uses Google Analytics to collect anonymised data about how visitors use the site. This data helps us understand which pages are most useful and improve the site over time. Google Analytics uses a cookie to distinguish unique users and sessions; it does not collect your name, email address, or any personally identifiable information.

When you visit our site, a cookie banner gives you the choice to accept or decline this cookie. If you decline, no analytics cookie is set and no usage data is collected.

No advertising, retargeting, social media, or third-party tracking cookies are used on this website.

8. Third-Party Services

Our website uses the following third-party services:

  • Google Analytics — anonymised usage statistics (optional, consent-gated)
  • WhatsApp (Meta) — if you choose to contact us via the WhatsApp link on our site, your message is processed under WhatsApp's own privacy policy
  • Cloudflare — our website is hosted on Cloudflare Pages, which processes web traffic data subject to Cloudflare's privacy policy

We are not responsible for the privacy practices of these third-party services.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, contact us: